• What type of products do you sell online?

If your item is faulty/harmed or mistaken/deficient at the time of conveyance, please get in touch with us within the pertinent return window. Depending on the item's class and condition, your item might be qualified for a discount or substitution.

Please note that a few items are not qualified for arrival if the item is “Never again required”

For gadget-related issues after use or the lapse of the arrival window, we will elude you to the brand guarantee focus (if relevant).

Please note that you should keep and be able to provide proper documentation and proof about your return/refund claim (i.e. unboxing video, receiving invoice, etc.

• Are the products the same as you show in the images?

We take as clear pictures of the products as possible. However, depending on the resolution and setup of your monitor, the pictures might vary slightly from the original product.

• What about quality?

Sand Havenuses premium type products. If you are not satisfied then please contact us.

• What are the payment options at Sand Haven?

To purchase online, you can use your debit card, or credit card.

• Is using credit or debit cards safe on Sand Haven

YES. We are a government-approved site and maintain a strict customer confidentiality policy. We use the latest version of modern technology of the payment system. So you are 100% safe using your credit and debit cards.

• Can I buy a product/offer as a gift for someone else?

Yes. You can purchase any product/offer to gift someone. All you need to do is order online, make the transaction, and provide the address where you want the gift to be delivered. Our delivery team will deliver your order on that given address on your behalf.

• An item from my order is missing, what should I do?

If an item is missing, please contact our customer service center mentioning your order number and the name and code number of the missing item. We will resolve the issue as soon as possible.

• Where is your shop located?

We don’t have any physical shop at the moment, but you can place your order here and we will deliver the products at your doorsteps. You can get our products at  below shop details.